FAQs

Refunds

Returns must be postmarked within 30 days of your purchase date. Customers are responsible for all return shipping costs.

To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging with all tags
Free from foreign smells (ie: tobacco, pet, perfumes)
Free from pet hair/dander, etc
Apparel: Folded nicely (not rolled or crumpled)
Breakable items must be packed and shipped back to us properly. We cannot accept returns that break during transit.

Several types of goods are exempt from being returned. Non-returnable items include:
Gift cards
Downloadable software products
Some health and personal care items
Personalized merchandise
Intimates such as undergarments or bathing suits

Shipping

Orders shipped within the USA will typically arrive within 8-15 business days.

During peak holiday seasons, pandemics, or severe inclement weather, delivery within the USA should be expected within 30 business days (note that ‘business days’ excludes weekends and holidays). We’ll provide a link in your confirmation email so you can easily check the status of your order at any time.
International orders (outside of the USA) may take up to 4-6 weeks to arrive. During peak holiday times, pandemics or when there is severe inclement weather, items may take up to 10 weeks to arrive.

How long will it take for my order to ship?
Orders will typically ship within 3 to 7 business days, however during peak holiday seasons, pandemics or with severe inclement weather, it may take currently up to 20 days.

Insiderz

NSIDERZ is a fast-growing 21st Century sportswear and sports accessory brand that provides stylish, yet comfortable athleisure wears at a cost-effective price for ALL who need it.

Our brand has been making its way into more home every day, partly because of our leo-themed design (which many have said gives them the push to do more) but mainly because its PREMIUM COMFORT.

At INSIDERZ you’ll find almost anything you need to achieve a comfortable sports or casual outing.